Locations and pricing:

• All flights begin and end at the Watsonville airport or Monterey airport independently. If you are scheduled to depart from the Watsonville airport you will return to the Watsonville airport.
• Prices may be stated as per passenger or per flight. In most cases we only fly when all seats have been purchased. Please do not assume that other passengers are schedualed at the same time, often you may need to purchase the entire flight in order to fly.
• We offer the Sky Safari for those that would like to add an expert tour guide and marine naturalist into the additional seat. This is a great way to add value to the tour.

Check-in:

• Please re-confirm your reservation within 72 hours of your flight, we will advise on the expected weather and other pertinent information to the flight.
• Arrive at least 10 minutes prior to your expected departure time.
• You will be discreetly weighed and billed in full at the time of arrival. If you provided a credit card previously that was only to hold the reservation and would need to be run again. This is for security reasons.

Passenger and weight restrictions:

• We offer two models of helicopter, the R44 and Bell 206 JetRanger. The R44 is a 4 seat aicraft that holds 3 passengers. The Bell jetranger is a 5 seat helicopter and holds 4 passengers.
• Children over 2 years old must ride in their own seat
• Children under the age of 4 are usually not comfortable in a helicopter, consider them when planning to get into an aircraft that will be visually and audibly intense. We do have headsets for all passengers but they are designed for larger heads than that of most young children.
• �Due to the nature of helicopters, weight can be a limiting factor, please advise your booking agent of any passenger that is more than 200 lbs.
• The Maximum per passenger seat rating is 300 lbs. We are not able to carry any passenger over 300 lbs. due to FAA regulations.
• JetRanger- Maximum combined passenger weight (4 people) is 700 pounds. For each guest weighing 250 pounds or more, an adjacent, empty seat purchase may be required to safely balance the aircraft.
• R44 Helicopter - Max combined passenger weight (3 people) is 600 pounds in most cases.

Weather and flight time:

• Fog, rain, stormy conditions and other weather conditions can create a less than spectacular experience. If the pilot decides to cancel the flight due to weather you have the option to reschedule the flight.
• Flight times and routes may vary depending� on flight safety, weather and ATC control

Passenger Search and carry-on items, indentification

• All passenger are subject to FAA regulations pertaining to searching of� person and carry-on baggage for illegal items such as guns, explosive materials, or anything else deemed dangerous by the pilot.�
• Carry-on items are limited by size. Anything that can lay on your lap is fine as long as it is not heavy or can cause problems to other passengers.
• The FAA requires that all passengers are required to bring a government photo id.

Comfort

• Helicopters can create in some people an uncomfortable experience like that of a boat, airplane, or other type of vehicle. Please remember this when purchasing your flight, once the flight begins it can be upsetting to the other passengers if the flight needs to be shortened due to motion sickness or discomfort. That said, we have only had to turn around once in all of the years we have been touring this area. We do not offer a refund in the event a passenger in your group gets sick and we need to return to land. We do offer members of another tour group on the same flight the  opportunity to return and continue the tour. For your convenience, we provide "sick sacks" on every flight just in case a passengers stomach gets upset.

Cancellation Policy

• A deposit is required to confirm a flight.
• We require 48 hours notice in order to change or cancel your reservation. Tours cancelled with less than 48 hours affect other guests booked on the flight and does not allow enough time to resell the cancelled seats. Reservations cancelled within 48 hours will be assessed a $50 cancellation fee. No-shows (5 minutes past booked departure time) will be assessed a 100% cancellation fee for the price of the tour. If you need to change or cancel your reservation please provide us with 48 hours notice prior to your tour time and we will be happy to accommodate you.
• Rescheduling your reservation within 48 hours requires a $50 rescheduling fee.
• Weather, ATC, FAA or other unexpected delays or cancelations are not subject to cancelation fees. If you arrive willing and able and we just cant fly, you will receive a full refund.

Customer Shuttle

• We operate a customer shuttle for pre-paid guests from several pick-up locations for your convenience.
• The max passenger capacity for the shuttle is 7.
• we do not guarantee that we can offer the shuttle at this time, it is on a "as available" basis only.
• We make a best effort to drop you off where you need to go but can not always accomodate special requests.
• Most hotels also offer shuttle service to our helicopter landing pads.
• Child seats are not provided but you can supply your own if needed.

Booking Agents

• Our booking agents are trained to answer almost all of your questions, please contact us with any question or concerns you may have. It is our job to make this one of your life's most memorable experiences and we strive to accomplish this and provide complete satisfaction.

Our Helicopters

Robinson R44 Raven II - Available from Watsonville and Monterey	Bel 206 JetRanger -Available from Monterey only
3-Passengers	4-Passengers
Bubble observation windows, leather seats	Turbine aircraft